There are specific Movere pages that assist users with troubleshooting scanning activities when using the Inventory and ARC module of Movere.
- Summary\Scanning Breakdown\Scan Composition
- Summary\Scanning Breakdown\Latest Movere Files
- ARC\Landscape\Scan Composition
Summary\Scanning Breakdown\Scan Composition - this page includes detail for the latest devices that Movere has processed inventory data for. It shows the following information for inventoried devices:
- Name of the device
- Type of device (Workstation, Server, Linux)
- Date and time of the inventory payload
- Source of inventory data (e.g., Movere, SCCM, Altiris, BigFix, Lansweeper, LANDESK)
- Priority of processing (e.g., 1,2,3 - if there are multiple data sources. ‘1’ indicates the source that Movere is displaying data from):
Summary\Scanning Breakdown\Latest Movere Files – this page includes detail for the latest inventory files that were processed including the file name so that the user can confirm whether Movere has received the inventory payload.
This page also indicates which files were not processed (e.g., Held) because the payloads contain inactive data. If the latest activity of the data store (e.g., SQL database) exceeds 2 weeks from the date of extraction, then Movere will classify the inventory file as stale and not process it:
ARC\Landscape\Scan Composition – this page includes detail for the first and last ARC beat of every ARC scanned Linux and Windows server. This helps the user determine which devices are no longer being ARC scanned and how recently was the device last ARC scanned:
The video below provides the user with specific steps as to how to determine which devices Movere has collected vs not collected inventory data for. The video also reviews scenarios where Movere is flagging a server as still requiring a scan even though Movere is utilizing inventory data collected from an inventory tool such as BigFix.
ARC Scanned Servers
The video below provides the user with specific steps as to how to determine which devices Movere has collected vs not collected performance data for (i.e. has and has not ARC scanned). The video also reviews the differences between the ARC scanned and ARC sized columns on the Device List page and the 2 different methods Movere uses to size environments for Azure: inventory vs performance data.
This video also reviews other key data-points the user can use for troubleshooting including the first and last ARC beat of every ARC scanned Linux and Windows server which helps the user determine which devices are no longer being ARC scanned and how recently was the device last ARC scanned.