SMS Authentication with a One Time Password (OTP):
- Certain cell providers (by default) block all SMS text messages from overseas commercial numbers. If this occurs, call your cell provider and ask them to whitelist Movere's phone number on your account. Movere SMS text messages come from +1-206-900-8003.
- If you continue to experience issues, please work with your mobile phone provider/carrier to check for any blacklisting or Do Not Disturb setting(s) or policy that could block receipt of a US-based commercial SMS text message.
- Some countries provide a government-sponsored Do Not Disturb list that users can register their mobile phone number too. Please also ensure that your mobile number is not registered to such a list, as this can block the receipt of Movere SMS text messages.